Shipping policy

📦 Shipping Policy

Last updated: October 20, 2025

Thank you for shopping at HSR. We aim to provide you with a smooth and reliable shipping experience. Please read below for details on how we handle shipping.


🚚 Shipping Information

Shipping Location
We currently ship only within the United States.

Processing Time

  • Orders are typically processed within 1–3 business days.

Estimated Delivery Time

  • Once shipped, orders typically arrive within 1 to 4 weeks.

  • Delivery times may vary based on your location, seasonal demand, and courier delays.

Shipping Cost

  • Free standard shipping on all U.S. orders over $70


📦 Order Tracking

Once your order ships, you will receive an email with tracking information. Please note that tracking updates may take up to 48 hours to appear.


📬 Delays & Issues

While we strive to ensure timely deliveries, delays can occasionally happen due to:

  • High order volumes

  • Weather conditions

  • Carrier service disruptions

If your order hasn’t arrived within 4 weeks, please contact us.


❓ Questions or Concerns?

If you have any questions about your order or shipping, feel free to contact us:

📧 support@hsr.com